Frequently Asked Questions
How do I activate my prepaid card?
You activate your card by visiting the activation website listed with your card details and entering your PIN code.
Where can I use my prepaid Visa or MasterCard?
You can use your card anywhere Visa or MasterCard is accepted—online, in stores, and by phone.
Are there fees for using prepaid cards?
Some cards may charge fees for certain services like reloading, inactivity, or ATM withdrawals. Check your card details for exact fees.
What if my purchase is declined?
Make sure your card has enough balance and the card details you entered are correct. Some places don’t accept prepaid cards, so check first.
How do I check my card balance?
You can check your balance by logging in on the prepaid card website using your card number.
Can I add my prepaid card to Apple Pay or Google Pay?
Many prepaid cards can be added to digital wallets for easy payments, but this is not guaranteed for all cards.
How long can I use my prepaid card?
Use your card until the balance is zero or the expiration date listed on the card.
What if I lose my prepaid card?
If you registered your card, contact the card issuer to request a replacement. Keep your card number handy.
How do I sell my prepaid card on this site?
Go to the Sell Cards page and enter your card details to start selling.
You activate your card by visiting the activation website listed with your card details and entering your PIN code.
Where can I use my prepaid Visa or MasterCard?
You can use your card anywhere Visa or MasterCard is accepted—online, in stores, and by phone.
Are there fees for using prepaid cards?
Some cards may charge fees for certain services like reloading, inactivity, or ATM withdrawals. Check your card details for exact fees.
What if my purchase is declined?
Make sure your card has enough balance and the card details you entered are correct. Some places don’t accept prepaid cards, so check first.
How do I check my card balance?
You can check your balance by logging in on the prepaid card website using your card number.
Can I add my prepaid card to Apple Pay or Google Pay?
Many prepaid cards can be added to digital wallets for easy payments, but this is not guaranteed for all cards.
How long can I use my prepaid card?
Use your card until the balance is zero or the expiration date listed on the card.
What if I lose my prepaid card?
If you registered your card, contact the card issuer to request a replacement. Keep your card number handy.
How do I sell my prepaid card on this site?
Go to the Sell Cards page and enter your card details to start selling.